Service Coordinator
On-Site | Full Time
About the Job
Company Description
International Roofing is a full-service roofing company specializing in metal roofing and serving the South West Florida area. With a commitment to quality and customer satisfaction, International Roofing provides comprehensive roofing solutions to residential and commercial clients. Located in Fort Myers, FL, International Roofing is dedicated to delivering superior service and exceptional results.
Role Description
This is a full-time on-site role as a Service Coordinator at International Roofing. The Service Coordinator will be responsible for coordinating service requests, scheduling appointments, managing customer inquiries, and ensuring timely completion of roofing projects. The Service Coordinator will collaborate with the operations team to optimize service delivery and maintain customer satisfaction.
Qualifications
- Roofing Repair and Service
- Tile, Metal, Shingle, and Flat Roofing Knowledge Required
- Service Coordination, Operations Management, and Customer Service skills
- Strong interpersonal and communication skills
- Ability to effectively manage multiple tasks and prioritize workload
- Attention to detail and problem-solving abilities
- Experience in the roofing industry is required
- Excellent organizational and time management skills
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Sales Representative
Hybrid | Full Time
About the job
Company Description
International Roofing is a full-service roofing company specializing in metal roofing and serving the South West Florida area. With a commitment to quality and customer satisfaction, International Roofing provides comprehensive roofing solutions to residential and commercial clients. Located in Fort Myers, FL, International Roofing is dedicated to delivering superior service and exceptional results.
Role Description
This is a full-time on-site role as a Service Coordinator at International Roofing. The Service Coordinator will be responsible for coordinating service requests, scheduling appointments, managing customer inquiries, and ensuring timely completion of roofing projects. The Service Coordinator will collaborate with the operations team to optimize service delivery and maintain customer satisfaction.
Qualifications
- Roofing Repair and Service
- Tile, Metal, Shingle, and Flat Roofing Knowledge Required
- Service Coordination, Operations Management, and Customer Service skills
- Strong interpersonal and communication skills
- Ability to effectively manage multiple tasks and prioritize workload
- Attention to detail and problem-solving abilities
- Experience in the roofing industry is required
- Excellent organizational and time management skills
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Project Manager
Job Type: Full-time
About the Job
Company Description
- Provide a positive experience for our clients and crew.
- Oversee daily job site operations, including monitoring and maintaining materials and supplies for multiple crews.
- Scheduling in coordination with management.
- Oversee site crew, ensuring all employees follow company policy and safety protocols.
- Oversee training of employees in roofing system installations.
- Ensure that roofing systems are installed at the highest quality in the safest, most cost-effective and efficient manner.
- Maintain job site records, delay requests, and weather reports as required.
- Monitor job progress and control costs.
- Inspect work in progress, prevent any issues from growing, and solve all problems as they arise up to company standards and municipality codes.
- Provide support to management as required for materials scheduling and cost information.
- Provide information required for change orders, work authorizations, and any additional fees.
- Build and maintain a quality installation team to deliver a superior experience to our clients.
Experience Requirements
- Must be familiar with multiple types of roofing system installation procedures; Metal roof systems, tiles, Shingles, Modified Bitumen (Hot, Cold, Torch), and Single-ply (TPO, Tapered Insulation).
- Minimum five (3) years of proven experience as a Roofing Superintendent or Foreman, managing people and project timelines.
- Knowledge of IRC and Florida Building Code is mandatory.
- Excellent communication skills. The ability to build a strong level of trust with employees and clients
- Excellent time management and organizational skills.
- Business and financial knowledge.
- Ability and willingness to help others succeed.
- Bilingual (English/Spanish) is required.
Qualifications
- Roofing Repair and Service
- Tile, Metal, Shingle, and Flat Roofing Knowledge Required
- Service Coordination, Operations Management, and Customer Service skills
- Strong interpersonal and communication skills
- Ability to effectively manage multiple tasks and prioritize workload
- Attention to detail and problem-solving abilities
- Experience in the roofing industry is required
- Excellent organizational and time management skills
Pay
$40,000.00 - $70,000.00 per year
Benefits
- 401(k)
- Health insurance
- Health savings account
- Paid time off
- Professional development assistance
Compensation package
- Performance bonus
- Yearly pay
Experience level
3 years